Welcome to Coast Blvd! We're here to ensure your shipping experience is as smooth as possible. Here are the details:
Australian Domestic Shipping:
Regular Post : 3-7 Business days
Express 1-4 Business days
Please note: times of delivery are based after shipping confirmation has been received.
International Shipping
For all international orders, shipping costs are calculated based on your location, selected shipping method and order total. These costs will be displayed during checkout. Shipping takes about 10-20 business days depending where you are in the world.
If your ordering internationally, you are solely responsible for the payment of any import duties, taxes, customs duties, and brokerage fees. These aren't part of Coast Blvd's international delivery cost. We recommend reaching out to your country's customs office for more info about these charges. They're best equipped to assist you with any questions you might have.
Order Processing:
Once your order is placed, we aim to get your order processed and shipped within 2 business day.
Please note that orders made on weekends or holidays will be processed on the following business day.
Shipping & Courier Liability Disclaimer:
At Coast Blvd, we take utmost care in ensuring your orders are promptly processed, packaged securely, and entrusted to reputable courier services for delivery. However, please be aware that once your package is in the hands of the designated courier, we relinquish control over its safe transit and delivery. We want to inform you that Coast Blvd cannot be held liable for any misplacement, loss, theft, or damage that may occur to parcels during the shipping process.
While we collaborate with reliable shipping partners to minimise any potential issues, circumstances beyond our control may arise during transit. It is important to note that any claims or concerns related to the delivery process, including misplacement, loss, theft, or damage, should be directed to the respective courier service responsible for the package.
Delivery Times:
At Coast Blvd, we collaborate with a range of trusted courier services tailored to your specific address. Each courier has different shipping estimated times therefore we can provide you with a general approximation of your order's delivery timeframe. Please note; these are only an estimation and in no way shall Coast Blvd be held liable for delivery considered ‘late’ and past the estimated shipping timeframe. All estimation times are for metro delivery and do not include the estimation time for regional locations.
After the order is processed, you will receive an order confirmation email. Once the order is dispatched you will then receive a shipping confirmation email.
Our distribution centre is situated in Melbourne and operates regularly, except on public holidays. It's worth mentioning that instances of high-volume orders received by Coast Blvd might lead to dispatch delays.
Please be aware that the estimated delivery times do not encompass customs clearance procedures or cases where a shipment is temporarily held for duty or tax payment.
Shipping Fees:
For orders totalling $140 or less, there will be a flat rate postage fee of $10 Australia-wide.
FREE SHIPPING is available for all Australian orders over $140.
For all international orders, shipping costs are calculated based on your location, selected shipping method, and order total. These costs will be displayed during checkout.
Express Delivery - Need It Faster ? Express is available and price is calculated at checkout and is based on shipping locations.
Please note: the eligibility for free shipping on orders over $140 is subject to potential adjustments.
Order Tracking:
When your order has been shipped, you will receive an email notification from us which will include a tracking number that you can use to check your order status. Easily monitor the progress of your order until it reaches your doorstep.
Home Delivery:
In the event that you're unavailable at the time of delivery, rest assured that your order will be placed in a designated 'safe place'. Our dedicated delivery drivers are committed to recording these arrangements as best they can, often accompanied by photographic evidence of the delivery location.
Unclaimed Packages:
If you provide an incorrect delivery address or the parcel is unclaimed through Australia Post or any of our other shipping providers, the customer is liable to pay for the second delivery.
Questions:
If you have any questions please don't hesitate to ask. Please send us any questions to team@coastblvd.co and we will be happy to assist.
Please refer to our Terms & Conditions Policy for further information about our Payment, Shipping & Delivery.
